Privacy Policy
Please carefully read all our terms. If you have any questions, please contact us.
Please carefully read all our terms. If you have any questions, please contact us.
HELLO!
Our commitment to excellence also applies to our Privacy Policy and data protection.
We comply with the General Data Protection Law (LGPD), and this document is the explicit advertisement of how we process the data that will be in our possession.
Please take a moment to read and familiarize yourself with this document to understand how zGEN Academy operates regarding the treatment of the data it receives daily.
Good reading!
The data collection carried out by zGEN Academy through its website (https://www.zgenacademy.com/) is done by digital capture tools, and its processing is carried out by Estudio Grafenno, a partner of zGEN Academy, which compiles such information and digitally stores it to meet the expectations of the data providers.
Data collection is done voluntarily by its owner by entering them into tools available on the zGEN Academy website: https://www.zgenacademy.com. The website has the following implemented tools:
- Email form;
- phone number for "WhatsApp" application;
- dynamic link, with its own number, for the "WhatsApp" application;
- email account with the domain "@zgenacademy.com";
When you access the website https://www.zgenacademy.com, additional personal information such as name, email, or phone number may be requested and will only be collected if you provide it voluntarily, for example, by using one of the online contact forms as part of a registration.
The site is built in HTML5 (https://html.spec.whatwg.org/) and integrated with the Google Analytics tool (https://analytics.withgoogle.com/), which uses unique identifier cookies, with the purpose of providing users with a personalized and secure experience, such as: connection location (always country), IP address (public Internet access number), browser type (Chrome, Firefox, etc.), expiration date (when it will be automatically disabled), and website domain (shows the visited pages), which will be better explained in the topic about cookies.
Estudio Grafenno will not use this data for other purposes.
Sensitive data is not collected at any time.
zGEN Academy processes the collected data for the following purposes:
To process and respond to your requests or to contact you in order to respond to your questions and/or requests; To inform you and manage your registration and/or subscription to our newsletter or other communications; To authenticate the identity of the contact made by phone, electronic means, or others. zGEN Academy will always process your personal data according to legal hypotheses, emphasizing that it does not process data from children or adolescents.
Assim, as interações realizadas através das ferramentas digitais presentes no nosso site https://www.zgenacademy.com, o tratamento ocorrerá como base no legitimo interesse da zGEN Academy, pautado no pedido inicial do titular dos dados.
We will keep the collected information stored for as long as the purpose lasts or as required by law.
When registering for our newsletters, we reserve the right to use your email for this purpose. You may request cancellation at any time by selecting the respective link at the end of the newsletter. In this case, specific data will be blocked and prevented from being processed for this purpose.
Cookies are small files that allow you to store information related to your PC and the user, specifically when you visit the zGEN Academy website. Cookies help determine how often our web pages are visited, as well as the number of users. They also assist in configuring offers to be as convenient and efficient as possible.
Thus, zGEN Academy uses the cookies described below to offer a better browsing experience, analyze website traffic, and personalize content and ads.
Strictly necessary cookies: These cookies are essential to allow the user to navigate the website and use its features. Without these cookies, the requested services cannot be provided.
Performance cookies: These cookies collect information about how visitors use a website, for example, which pages are accessed most frequently by visitors. These cookies do not collect information that identifies a visitor. All information collected by these cookies is aggregated and therefore anonymous. They are only used to improve how a website works.
Functionality cookies: These cookies allow the website to remember your choices and provide enhanced and more personalized features. For example, these cookies may be used to remember and store the last location number you entered when using a location application. The information collected by these cookies may be anonymized, and cookies cannot monitor your browsing activity on other websites.
Advertising cookies: These cookies are used to provide more relevant ads for you and your interests. They are also used to limit the number of times you see an ad, as well as to help measure the effectiveness of an advertising campaign. They are usually placed by advertising networks with the website operator's permission.
The legal basis for data collection by cookies is legitimate interest. If you wish to object to this processing, you can configure such preferences directly in your browser. You will find more explanations on how to proceed by clicking on the links below. For information related to other browsers, visit the browser developer's website.
Chrome
https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en
Mozilla
https://support.mozilla.org/pt-BR/kb/limpe-cookies-e-dados-de-sites-no-firefox
Internet Explorer
https://support.microsoft.com/pt-br/help/278835/how-to-delete-cookie-files-in-internet-explorer
Edge
https://support.microsoft.com/pt-br/help/4468242/microsoft-edge-browsing-data-and-privacy
Opera
https://help.opera.com/en/latest/web-preferences/
Safari
https://support.apple.com/pt-br/guide/safari/sfri11471/mac
Also, if you prefer, you can use your browser's anonymous/private browsing. You will find more explanations on how to proceed by clicking on the links below.
Chrome
https://support.google.com/chrome/answer/95464?co=GENIE.Platform%3DDesktop&hl=pt-BR
Mozilla
https://support.mozilla.org/pt-PT/kb/navegacao-privada-utilizar-firefox-sem-guardar-historico
Internet Explorer
https://support.microsoft.com/pt-br/help/17479/windows-internet-explorer-11-change-security-privacy-settings
Edge
https://support.microsoft.com/pt-br/help/4026200/microsoft-edge-browse-inprivate
Opera
https://www.opera.com/pt-br/secure-private-browser
Safari
https://support.apple.com/pt-br/guide/safari/ibrw1069/mac
Remember that the use of cookies allows us to offer you a better experience on our website. If you block cookies on our website, we cannot guarantee the correct functioning of all functionalities, and you may not be able to access certain tabs. Furthermore, certain functions and pages may not work properly.
It is important to clarify that zGEN Academy is not responsible for the use of cookies by third parties. Be aware that cookies placed by third parties may eventually continue to monitor your online activities even after you have left our site, so it is advisable to regularly clear your browsing history.
Data collection through cookies is based on zGEN Academy's legitimate interest, which uses the data for a better user experience on the website.
The processing of data from registered and future users in our databases through the digital tools present on our website https://www.zgenacademy.com will occur based on legitimate interest.
We will use this legal basis when there is no less intrusive way to process your personal data, always respecting the legitimate expectations of the user and the fundamental rights and freedoms, being able to oppose the processing at any time, as described in the "Data Subject Rights" section.
zGEN Academy makes every possible effort to ensure the protection of your personal data.
We have good practice and governance rules that seek to avoid any illegality when processing personal data, mitigating the possibilities of misuse, interference, loss, unauthorized access, modification, or even disclosure of this stored information.
Our measures include implementing access controls for IT environments, as well as encrypting, pseudonymizing, and anonymizing personal data whenever possible.
Access to your personal data is only allowed among our employees and agents as necessary for knowledge and is subject to strict contractual confidentiality obligations when processed by third parties.
It is worth noting that, at any time, the mentioned processing may be contested by you. To exercise your right, please contact zGEN Academy through the digital email tool.
According to the legislation, the following rights may be requested by the data subject:
I - Confirmation of the existence of processing;
II - Access to data;
III - Correction of incomplete, inaccurate, or outdated data;
IV - Anonymization, blocking, or elimination of unnecessary, excessive, or processed data in non-compliance with this Law;
V - Data portability to another service or product provider, upon express request, according to the regulation of the national authority, respecting commercial and industrial secrets;
VI - Elimination of personal data processed with the consent of the data subject, except in the cases provided for in the LGPD;
VII - Information of public and private entities with which the controller has shared data;
VIII - Information about the possibility of not providing consent and about the consequences of refusal;
IX - Revocation of consent, according to LGPD
If deletion/elimination is requested, zGEN Academy may choose, in return, to anonymize personal data for control and demand classification purposes.
We reiterate that we may keep some data and/or continue to process it, even in the case of a request for deletion, opposition, blocking, or anonymization, in some circumstances, such as for compliance with legal, contractual, and regulatory obligations, to protect and exercise the legitimate rights of zGEN Academy, users, and customers, to prevent illicit acts, and in judicial, administrative, and arbitral proceedings, including by third-party questioning of their activities, and in other cases provided for by law.
zGEN Academy does not collect or process personal data from children or adolescents. Therefore, if there is any attempt at interaction by minors under 18 years of age on our channel, the data will be discarded without any type of storage.
Given the technical and commercial nature of zGEN Academy, we advise that minors do not browse or interact on our website.
If you have any questions, please contact the Data Protection Officer (DPO) of zGEN Academy:
Marcelo Mendes
Email: dpo@zgenacademy.com